Terms and Conditions

TERMS AND CONDITIONS

Effective Date: May 3, 2026
Last Updated: May 26, 2026
Version: 2.0

Welcome to My Wellness Collaborative. These Terms and Conditions (the “Terms”) form a binding legal agreement between you and My Wellness Collaborative, LLC, an Arizona limited liability company (“My Wellness Collaborative,” “MWC,” “we,” “us,” or “our”), and govern your access to and use of the My Wellness Collaborative platform, including our wellness community, provider directory, educational content, collaboration spaces, events, messaging features, referral tools, memberships, marketplace features, advertising opportunities, live experiences, and payment-enabled services (collectively, the “Services”).

My Wellness Collaborative operates its platform on the Lyncspot ecosystem, provided by Lyncspot LLC, which supplies the underlying software, hosting, communications infrastructure, and Stripe-based payment functionality. Your use of the Services may therefore also be subject to applicable Lyncspot platform terms and Stripe’s Services Agreement for payment-related functions.

Please read these Terms carefully. By creating an account or using any part of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

Table of Contents

Acceptance & Eligibility
Definitions
About My Wellness Collaborative & the Business Model
User Accounts & Security
License to Use the Services
Roles on the Platform
Fees, Payments & Payouts
Lyncspot, Stripe Connect & Linked Accounts
Refund & Cancellation Policy
Chargebacks & Payment Disputes
User Content & Conduct
Grant of Rights (Optional / Opt-In)
Prohibited Businesses & Activities
Intellectual Property
Wellness, Educational & Service Disclaimers
Events, Experiences & Community Participation
Disclaimer of Warranties
Limitation of Liability
Indemnification
Data Security & Privacy
Compliance With Applicable Laws
Dispute Resolution Process
Suspension & Termination
Changes to These Terms
Miscellaneous
Contact & Support

1. Acceptance & Eligibility

By accessing or using the Services, you represent and warrant that:
(a) you are at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater;
(b) you have the legal capacity to enter into this agreement;
(c) you are not barred from using the Services under applicable law; and
(d) if you are using the Services on behalf of a business, wellness practice, clinic, organization, or other entity, you have authority to bind that entity.

Certain features — including provider memberships, vendor participation, educational submissions, affiliate/referral participation, collaboration spaces, premium content access, or payment-enabled marketplace functions — may require additional onboarding, identity verification, approval, and acceptance of supplemental terms.

If you do not agree to these Terms, you may not use the Services.

Users acknowledge and agree that the Services are currently operating in a beta or pre-launch phase, and functionality, features, and availability may change, be limited, or experience interruptions without notice

2. Definitions

“My Wellness Collaborative” or “MWC” means My Wellness Collaborative, LLC, the operator of the wellness community platform.

“Lyncspot” means Lyncspot LLC, the provider of the underlying software ecosystem, hosting, communications infrastructure, and payment functionality on which My Wellness Collaborative operates.

“Provider” means a wellness professional, practitioner, educator, clinic, coach, therapist, consultant, or other approved professional participant who offers services, educational content, programs, products, memberships, consultations, or related offerings through the Services.

“Vendor” means any approved business, brand, advertiser, sponsor, supplier, or seller offering products, services, sponsorships, subscriptions, or other offerings through the Services.

“Member” or “User” means any individual or entity accessing or using the Services.

“Client” or “Consumer” means any User seeking wellness information, provider connections, educational content, products, or services.

“Content” means text, graphics, images, audio, video, educational materials, articles, downloads, provider profiles, directories, comments, messages, reviews, posts, social content, podcasts, or other materials submitted to or made available through the Services.

“Stripe” means Stripe, Inc. and its affiliates, the payment-processing partner used through the Lyncspot ecosystem.

“Stripe Connect” means Stripe’s connected-account architecture used to facilitate multi-party payments and payouts.

3. About My Wellness Collaborative & the Business Model

My Wellness Collaborative is a wellness-focused community platform designed to connect wellness providers, holistic and integrative practitioners, educators, brands, vendors, and consumers within one ecosystem. We provide curated educational content, provider directories, networking opportunities, collaboration spaces, wellness-focused events, live experiences, advertising opportunities, and marketplace functionality.

My Wellness Collaborative operates as a Licensee on the Lyncspot ecosystem. Lyncspot provides the underlying software, hosting, communications infrastructure, and Stripe-based payment functionality, while My Wellness Collaborative operates the brand, community, moderation, provider approvals, educational standards, advertising relationships, memberships, and platform policies.

3.1 What My Wellness Collaborative Provides

A wellness-focused community with public and members-only spaces

Provider directories and professional profiles

Educational content libraries and wellness resources

Community networking and collaboration tools

Messaging, referrals, and engagement features

Vendor, sponsorship, and advertising opportunities

Live educational experiences, interviews, webinars, and events

Marketplace and payment-enabled features through Stripe and Lyncspot

3.2 Provider & Vendor Earnings

Providers and Vendors may earn revenue through memberships, referrals, educational offerings, sponsored opportunities, marketplace sales, advertising participation, affiliate programs, consultations, services, or other approved offerings available through the Services.

Payouts may be issued through Stripe Connect to a connected Stripe account on a recurring schedule, subject to processing timelines, reserve requirements, holds, disputes, refunds, and platform policies.

3.3 Our Fees & Payment Structure

My Wellness Collaborative believes in fee transparency. Certain transactions processed through the Services may include:

Stripe payment-processing fees

Lyncspot ecosystem fees

Platform fees

Membership fees

Referral or affiliate commissions

Advertising or sponsorship fees

Marketplace transaction fees

Applicable fees will be disclosed before purchase, registration, subscription, or participation where required.

4. User Accounts & Security

You must provide accurate, current, and complete information when creating an account and keep it updated.

You are responsible for safeguarding your password and for all activity that occurs under your account.

Notify us immediately at info@mywellnesscollaborative.com if you suspect unauthorized access or account misuse.

One person or entity may not maintain multiple accounts without our prior written permission.

We may require identity verification, credential verification, licensing verification, or additional onboarding before granting Provider, Vendor, advertising, referral, or marketplace access.

5. License to Use Services

Subject to your compliance with these Terms, My Wellness Collaborative grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purposes.

This license does not include any right to:

Resell or commercially exploit the Services outside approved platform functionality

Copy, modify, reproduce, or create derivative works of the Services

Reverse engineer or attempt to derive source code from the platform or underlying Lyncspot ecosystem

Use automated scraping, bots, crawlers, AI harvesting tools, or extraction systems

Harvest provider, client, member, or vendor data

Circumvent security measures, access restrictions, or rate limits

6. Roles on the Platform

6.1 Consumers & Members

Users may browse provider profiles, educational content, community resources, wellness information, and approved offerings available through the Services.

Users are responsible for evaluating whether any provider, service, educational content, product, recommendation, or wellness approach is appropriate for their individual circumstances.

Users agree to provide accurate account and payment information where applicable.

6.2 Providers

Providers must complete applicable onboarding and may be required to provide professional credentials, licenses, certifications, insurance documentation, or other verification materials.

Providers are solely responsible for:

The accuracy of their profiles and credentials

Compliance with licensing laws and scope-of-practice requirements

Educational claims and wellness representations

Client communications and services

Obtaining informed consent where applicable

Maintaining required professional licenses and insurance

Compliance with advertising, healthcare, and consumer-protection laws

Providers acknowledge that My Wellness Collaborative does not supervise, control, or direct their professional services.

6.3 Vendors, Advertisers & Sponsors

Vendors and advertisers are responsible for the accuracy, legality, compliance, fulfillment, and marketing of their products, services, claims, promotions, and offerings.

No Vendor, advertiser, or sponsor relationship constitutes endorsement by My Wellness Collaborative unless expressly stated.

7. Fees, Payments & Payouts

By using payment-enabled Services, you authorize the deduction and distribution of fees as disclosed through the platform.

All fees are exclusive of taxes unless otherwise stated.

Payout schedules, processing timelines, reserve requirements, and payout thresholds may be modified to comply with platform, financial, fraud-prevention, legal, or risk-management requirements.

Providers and Vendors are solely responsible for their own taxes, reporting obligations, and compliance requirements.

8. Lyncspot, Stripe Connect & Linked Accounts

Payments and payouts may be processed through Stripe, Inc. using Stripe Connect integration within the Lyncspot ecosystem.

My Wellness Collaborative does not store full payment card information, CVV numbers, or full bank account details.

Providers, Vendors, advertisers, affiliates, or other approved participants may be required to create and maintain a Stripe-connected account to receive payouts.

Stripe may impose reserves, holds, delays, or restrictions in accordance with legal, fraud-prevention, risk-management, or compliance obligations.

9. Refund & Cancellation Policy

9.1 Memberships & Subscriptions

You may cancel recurring memberships or subscriptions through your account settings.

Unless otherwise stated:

Cancellations take effect at the end of the current billing cycle

Fees already paid are generally non-refundable

Promotional or lifetime pricing may be subject to additional terms

9.2 Educational Programs, Events & Services

Refund eligibility for educational programs, consultations, digital products, events, or provider services may vary depending on the offering and any published refund policy.

9.3 Marketplace, Vendor & Provider Purchases

Refunds for products or services purchased from Providers or Vendors are governed primarily by the Provider’s or Vendor’s stated refund policy and applicable law.

9.4 Refund Processing

Approved refunds are generally returned to the original payment method through Stripe and may require several business days to process.

10. Chargebacks & Payment Disputes

If you experience an issue with a transaction, we encourage you to contact us before initiating a chargeback.

We will attempt to resolve disputes in good faith.

If a chargeback is initiated improperly or fraudulently, we reserve the right to dispute the chargeback and recover associated fees, costs, or losses where permitted by law.

11. User Content & Conduct

You are solely responsible for any Content you submit, upload, post, publish, or distribute through the Services.

You agree not to:

Post unlawful, defamatory, abusive, threatening, fraudulent, or misleading content

Misrepresent credentials, certifications, licensing, experience, or affiliations

Provide medical claims that violate applicable law

Upload malware, harmful code, or disruptive technology

Harass, exploit, or harm other users

Use the Services for spam, phishing, or unauthorized solicitation

Infringe intellectual property or privacy rights

Manipulate reviews, referrals, rankings, testimonials, or engagement metrics

Collect user information without authorization

We reserve the right to remove content, restrict visibility, suspend access, or terminate accounts at our discretion.

12. Grant of Rights (Optional / Opt-In)

You retain ownership of your Content.

By posting or uploading Content, you grant My Wellness Collaborative and Lyncspot (solely in its role as ecosystem provider) a limited, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and make available such Content solely as necessary to operate the Services.

We will not use your Content for external promotional or advertising purposes unless you separately opt in or otherwise authorize such use.

You may revoke optional promotional permissions at any time through your account settings or by contacting us.

13. Prohibited Businesses & Activities

You may not use the Services to promote, facilitate, or offer:

Illegal goods or services

Fraudulent or deceptive practices

False medical or wellness claims

Unlicensed healthcare or professional services

Controlled substances or prohibited supplements

Pyramid schemes or deceptive income opportunities

Gambling or unlawful sweepstakes

Hate speech, harassment, or violent content

Infringing or counterfeit goods

Unauthorized collection of personal information

Activities prohibited by Stripe, Lyncspot, or applicable law

We reserve the right to suspend or terminate accounts engaged in prohibited activity.

14. Intellectual Property

The Services, including the My Wellness Collaborative name, branding, platform design, educational materials, graphics, videos, databases, and proprietary content, are owned by My Wellness Collaborative or its licensors and protected by intellectual property laws.

The underlying platform technology is owned by Lyncspot LLC.

Nothing in these Terms transfers ownership rights to you except for the limited license expressly granted herein.

15. Wellness, Educational & Service Disclaimers

The Services are for informational, educational, networking, and community purposes only.

My Wellness Collaborative is not a medical provider and does not provide medical advice, diagnosis, treatment, mental health treatment, or emergency services.

No provider-client, doctor-patient, therapist-client, fiduciary, or professional relationship is created between My Wellness Collaborative and any User.

Providers, Vendors, Contributors, and Users are solely responsible for their own statements, services, products, recommendations, educational content, and professional conduct.

Always seek qualified professional medical advice before making healthcare decisions.

Never disregard professional medical advice or delay seeking care because of information obtained through the Services.

We do not guarantee outcomes, earnings, wellness results, business growth, referrals, client acquisition, or financial success.

Third-party links, products, services, educational content, or recommendations do not constitute endorsement unless expressly stated.

16. Events, Experiences & Community Participation

Participation in wellness events, workshops, retreats, live experiences, movement classes, educational sessions, breathwork, fitness activities, or community gatherings involves inherent risks.

You voluntarily assume all risks associated with participation.

You may be required to sign separate waivers or releases before participating in certain events or experiences.

My Wellness Collaborative is not responsible for the conduct of independent Providers, Vendors, event organizers, sponsors, venues, or participants.

17. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted access.

We do not guarantee that the Services will be secure, error-free, uninterrupted, or free from harmful components.

18. Limitation of Liability

To the fullest extent permitted by law, My Wellness Collaborative and its affiliates, officers, employees, contractors, licensors, partners, and agents shall not be liable for indirect, incidental, consequential, punitive, exemplary, or special damages arising from or related to your use of the Services.

Our aggregate liability for any claim relating to the Services shall not exceed the greater of:

(a) the amount paid by you to My Wellness Collaborative during the twelve (12) months preceding the claim; or
(b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless My Wellness Collaborative, Lyncspot, and their affiliates, owners, officers, employees, contractors, licensors, and agents from and against claims, liabilities, damages, losses, expenses, and legal fees arising from:

Your use of the Services

Your Content

Your violation of these Terms or applicable law

Your interactions with users, providers, vendors, or advertisers

Professional services you provide

Products or services you offer

Violations of intellectual property, privacy, healthcare, advertising, or consumer-protection laws

20. Data Security & Privacy

Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect user information; however, no system can be guaranteed completely secure.

21. Compliance With Applicable Laws

Users, Providers, Vendors, advertisers, affiliates, and Contributors agree to comply with all applicable laws, regulations, licensing requirements, and industry standards, including but not limited to:

Consumer-protection laws

Advertising and marketing regulations

Healthcare and wellness laws

Licensing and scope-of-practice laws

FTC endorsement and testimonial rules

HIPAA where applicable

CAN-SPAM and electronic communication laws

GDPR and CCPA/CPRA privacy laws

Payment-processing and tax laws

Intellectual property laws

22. Dispute Resolution Process

If a dispute arises, the parties agree to first attempt to resolve the matter informally and in good faith.

If unresolved, disputes may proceed through mediation or binding arbitration consistent with applicable law.

To the extent permitted by law, disputes shall be resolved individually and not as part of a class action.

Nothing in this section limits any non-waivable consumer rights.

23. Suspension & Termination

You may terminate your account at any time.

We may suspend, restrict, or terminate access to the Services at our discretion if we believe you violated these Terms, applicable law, community standards, payment policies, or platform requirements.

Upon termination:

Your right to access the Services ends immediately

We may remove or retain Content as required by law or platform operations

Certain provisions of these Terms survive termination, including intellectual property, disclaimers, liability limitations, indemnification, and dispute-resolution provisions

24. Changes to These Terms

We may update these Terms from time to time.

When material changes occur, we may provide notice through the Services or by email.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

25. Miscellaneous

These Terms, together with our Privacy Policy and any supplemental agreements, constitute the entire agreement between you and My Wellness Collaborative.

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

Our failure to enforce any provision is not a waiver.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where mandatory consumer-protection laws apply.

26. Contact & Support

For questions regarding these Terms or the Services, please contact:

My Wellness Collaborative, LLC
Email: info@mywellnesscollaborative.com
Platform: My Wellness Collaborative